The Murray–Darling Basin Authority’s Complaints Management and Procedures Guideline has been designed to assist both complainants and staff.
The Guideline primarily covers complaints which are about the MDBA made to a representative of the MDBA. It also covers circumstances where complaints are made to the MDBA about other bodies.
Publication title | Published | File type | File size | |
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Complaints Management and Procedures Guideline March 2021 |
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816.88 KB |
Published date: 4 August 2021